BUSINESS APP
Customer experience platform for your business
Business CRM & Inbox helps your business attract, convert and engage leads while providing a 5-star customer experience.
FEATURES for YOUR BUSINESS
Capture leads and communicate in a shared team Inbox and CRM hub with appointment booking, email and SMS marketing automation, review management, SEO, and more!
AI-Assisted Lead Capture
Collect leads from your website and turn them into happy customers
CRM with Integrations
Centralize all your customer data in the CRM, with integrations to bring contact data from outside systems into one place
Inbox Messaging Hub
Collaborate with your team on communicating with customers from a unified Inbox for SMS, Web Chat, Facebook, Instagram and Google Messages
Meeting Scheduler
Easily book meetings with clients; both in-person or via digital conferencing with Google Meet or Zoom
SEO, Social Media & Reputation
Show up higher wherever people are searching for your products and services, with tools for improving your social media presence, SEO and Reputation
Easy Analytics Reporting
Easily understand how your business is performing on Google, and across the web
Integrations
Customer data can sync with Zapier, Google, Facebook and more
Mobile App
[Coming Soon] to iOS and Android
Powered by AI
AI-assisted lead capture and content generation: email campaigns, sms, social media
Email and SMS Marketing
Connect with your audience at scale, with smart campaigns that can be sent via email and SMS
Automations
Automate key workflows for your business – like sending a review request when a job is completed!
FEATURES
CRM with integrations
Centralize your business’s data and streamline workflows from many different systems by integrating them with Business App’s CRM and automations.
Customer data can be synced from:
- Zapier
- Google Leads
- Facebook Leads
- Web Chat
- Custom Lead Capture Forms
- …and more!
Inbox Messaging Hub
All communication in one place – instead of isolated on personal employee phones.
Shared team Inbox for collaborating on customer communication via SMS, Email, Web Chat, Facebook, and Google Messages
AI-Assisted Lead Capture
Never miss a lead again. Website visitors get an instant response by your helpful AI assistant, answering questions about your business and encouraging them to leave their contact info.
When visitors arrive at your client’s website, they’ll be greeted right away, and their contact information will be collected and sent to Inbox, ready for the sales team to follow up. Leads delivered to Inbox by the AI-powered web chat widget will join enquiries and messages from Google Business Messages and SMS, centralizing all customer communication in one place.
